Return Policy
We want you to love your purchase! If something isn’t quite right, we accept returns for store credit only within 4 days of delivery.
All returns must be approved first, and once approved, items must be returned within 4 days!
Damages must be reported within 2 days of receiving merchandise or can NOT be returned!
Items must be unworn, unwashed, and have original tags attached. Items must also be free of stains, smells, and dog hair.
Please note: All sale items, hats and other accessories are FINAL SALE! They cannot be returned!
If any returns do not meet these requirements, you will be contacted and your request for return will DECLINED. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
Purchases made at a market or pop up event are FINAL SALE!
RETURNS & PROCESSING TIME
You will be notified via the email address associated with your order when we process your return. It can take 1-2 weeks to fully process your return. STORE CREDIT will be issued via a gift card. It will be emailed in a separate email.
If you have any questions on the status of your return, please feel free to email us at any time!
RETURN INSTRUCTIONS
Please send an email to shopwearelucky@gmail.com with the following information
- Name
- Order Number
- The item you are returning
- Reason for returning
HOW DO I CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please email us at shopwearelucky@gmail.com or TEXT us at 563-593-2452 we would love to help you!
Thank you so much for supporting our boutique!